V. Contact form and email contact
1. Description and extent of data processing
On our website, there is a contact form which can be used to contact us electronically. If a user uses this option, the data entered in the input screen shall be transferred to us and stored. This data includes:
- The user’s IP address
- Date and time of registration
- First name and surname
- Information about the company and customer number
- Address details
- Contact details, such as email address and phone number
- Nature of the request
- User notification
The data is processed in line with the legal conditions on processing the request.
Data is only used to send further information and offers relating to HÜPPE products and services with your consent, which can be confirmed during the contact send process.
Alternatively, you can also contact us on the email address provided: firstname.lastname@example.org. In this case, the user’s personal data which is transferred with the email is stored.
Data is not disclosed to third parties in this regard insofar as it is unnecessary for direct processing of the request. The data is only used for processing the conversation.
2. Legal basis for data processing
The legal basis for data processing, provided that the user has given their consent to this effect, is Art. 6, Para. 1, lit. a of the GDPR.
The legal basis for processing data transferred in the course of sending an email is Art. 6, Para. 1, lit. f of the GDPR. If you have contacted us by email with the aim of concluding a contract, Art. 6, Para. 1, lit. b of the GDPR forms an additional legal basis.
3. Purpose of data processing
We process personal data from the input screen for the purpose of processing contact and – provided that the visitor has given their express consent to this effect – providing information and offers relating to customised HÜPPE products and services using the communication channel specified by the user.
If the user makes contact by email, there is also a required legitimate interest in data processing.
The other personal data processed during the sending process is used to prevent misuse of the contact form and to ensure the security of our IT systems.
4. Duration of storage
The data shall be deleted as soon as it is no longer required to achieve the purpose for which it was collected. For the personal data from the contact form’s input screen and the data sent by email, this is the case when the respective conversation with the user has ended. The conversation is ended when the circumstances indicate that the situation concerned has been conclusively clarified and the user has no further interest in a HÜPPE product or service.