XII. Online shop

1. Description and extent of data processing

We offer users the opportunity to buy spare parts, cleaning products and accessories on our online shop. This is possible with a customer account and the registration necessary for this. The following data is saved upon registration and during the course of the purchase:

  1. The user’s IP address
  2. Date and time of purchase
  3. Title
  4. First name and surname
  5. Address details
  6. Contact details, such as email address and phone number
  7. Ordered products
  8. Details of the requested payment method

The data is processed in line with the legal conditions on processing the request.

Data is only used to send further information and offers relating to HÜPPE products and services with your consent, which can be confirmed during the contact send process.


2. Legal basis for data processing

The legal basis for data processing, provided that the user has given their consent to this effect, is Art. 6, Para. 1, lit. a of the GDPR.


3. Purpose of data processing

We process personal data from the input screen to set up a customer account and for the purposes of sending and payment of the requested products. If the user has given their express consent to this effect, we also use the data to provide information about HÜPPE products and services.

The other personal data processed during the sending process is used to prevent misuse of the contact form and to ensure the security of our IT systems.

The details of the selected payment transaction shall be disclosed to our payment service provider for the purpose of executing the payment.


4. Duration of storage

The data shall be deleted as soon as it is no longer required to achieve the purpose for which it was collected. For the personal data from the contact form’s input screen and the data sent by email, this is the case when the respective conversation with the user has ended. The conversation is ended when the circumstances indicate that the situation concerned has been conclusively clarified and the user has no further interest in a HÜPPE product or service.